Your terms and conditions of use

About Us R. Harkness & Co Ltd.
We are dedicated to providing top-quality roses, efficient service and customer satisfaction. If you have any suggestions or comments please email us at harkness@roses.co.uk .

Our Contact details:
R. Harkness & Co Ltd.
The Rose Gardens
Cambridge Road Hitchin
Herts.
SG4 0JT
UK

Tel. UK callers: 01462 420402
Tel. International callers: +44 (0)1462 420402

Email: harkness@roses.co.uk

Making A Purchase It could not be easier. Just explore our selection of roses, click on any that you wish to buy, and put them into the shopping cart.

After finishing your selection, click on "Check Out" and you will be asked for the details needed to be able to fulfill the order.

All discounts and delivery costs are calculated automatically.


Delivery Options
Bare-Root Roses from November to February.
Potted Roses from March to October.
Click on 'Ordering Information' on the top menu bar for details.

 

Tax Charges
Contact harkness@roses.co.uk if you require a VAT invoice.


Credit Card Security
The secure system used by this website means that credit card numbers are encrypted in the software when the order is placed using 128 bit encryption and sent directly to the secure system provided by HSBC bank . Your details are not held in clear text on any web site or computer.

You may also provide credit card details via telephone, fax, or by email.

We accept the following credit/debit cards: Visa, Mastercard, Maestro, Delta and Amex. If your credit card account is not in UK Pounds, your credit card company will convert the transaction to UK Pounds. You may be charged by your credit card company for this service.

We charge credit cards at the point the order is placed.


Guarantee
We replace bare-root and potted roses free of charge if they fail to grow because of defective plants or delays in transit. We also replace roses that turn out to be the wrong variety. Please notify all such problems within 7 days of receiving the roses, or in the case of mis-labelling, when the roses come into bloom. Payment will be refunded if replacement is not possible. This guarantee is in addition to, and does not affect, statutory consumer rights.


Reaching Us
If you need to reach us, please email us on harkness@roses.co.uk, alternatively, you can call on:

Tel. UK callers: 01462 420402
Tel. International callers: +44 (0)1462 420402


Write to us at R. Harkness & Co Ltd. The Rose Gardens Cambridge Road Hitchin Herts. SG4 0JT UK

Privacy Policy
R. Harkness & Co Ltd. does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. For more details please click here.


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